Telbit24 s.c. logo Telbit24 s.c. logo


Innovative telecommunications

Contact Center

Contact Center is a multi-channel communication platform that makes it easy to sell / service your customers. The offer is addressed primarily to business with intensive contact with the customer.


  • Efficient and effective communication with customers
  • Differentiated communication integration by phone, email, SMS, fax, voice SMS, Live Chat, Facebook, web form.
  • IVR announcement system that informs and efficiently manages incoming calls to relevant departments of the company with information on queued position
  • Queuing incoming calls and classifying them
  • Monitoring of telephone traffic and consultants' conversations
  • Registration of telephone calls, management of recordings
  • Generating reports, analyzing data
  • Automatic callback

The Contact Center allows you to:

  • Providing information / troubleshooting
  • Accepting orders
  • Doing research
  • Debt collection
contact us
ul. Rzeszowska 66/2
39-200 Dębica